Comments on (02) 8293 5712

90.00%
Spam Score
9 complaints this year, 26 total complaints

9 complaints this year, 26 total complaints

Comments on (02) 8293 5712


Anonymous

Posted on February 22, 2024
Caller type: Company
Location: Australia
Caller: Samsung

First thought it was a scam/spam call when they asked for phone number and email to confirm my identity, but was actually a call to follow up on a Samsung product I recently order (the product will be arriving late so they are going to give me $50 as compensation?). Did not ask for my bank details - said they will transfer it via the payment method I used.
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Anonymous

Posted on January 2, 2024
Caller type: Unknown
Location: Australia
Caller: Samsung Electronics

My phone told me it was Samsung Electronics Australia but undoubtedly a sales pitch. Didn't leave a message - want to talk to me? Leave a message guys - I only answer calls I know and will get back to messages in my time - not yours!
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Anonymous

Posted on December 29, 2023
Caller type: Unsolicited call
Location: Australia
Caller: Samsung Australia

Offering discounts on Samsung products
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Anonymous

Posted on November 23, 2023
Caller type: Telemarketer
Location: Australia
Caller: Telemarketer

Was trying to sell me something
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Anonymous

Posted on October 13, 2023
Caller type: Call centre
Location: Australia
Caller: Samsung

Can confirm this is Samsung for warranty repairs.
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Anonymous

Posted on October 12, 2023
Caller type: Scam call
Location: Ireland
I've never purchased a Samsung product in my life. Beware!!
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Anonymous

Posted on October 3, 2023
Caller type: Company
Location: Australia
Caller: Samsung

Samsung case worker called from this number as my phone went missing during repair. Investigation team.
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Anonymous

Posted on July 18, 2023
Caller type: Telemarketer
Location: Australia
Caller: Samsung Loyalty Program

Called me from Sydney, Australia at 5:30PM about the Samsung Loyalty Program. They had my name but told them I wasn't interested. They didn't push for anything just said to have a nice day.
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Stephanie

Posted on June 29, 2023
Caller type: Company
Location: Australia
Caller: Samsung Customer Support

It is a genuine call from Samsung. Mine was for a warranty issue.
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Anonymous

Posted on June 7, 2023
Caller type: Company
Location: Australia
Caller: Samsung

Samsung calling back for repair
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Anonymous

Posted on April 4, 2023
Caller type: Other
Location: Switzerland
Caller: Samsung

I can confirm this number belongs to Samsung. I was caught up in the recent update debacle and have been dealing with them regarding a refund.
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Anonymous

Posted on April 2, 2023
Caller type: Robocall
Location: Australia
Caller left an inaudible voicemail:- low volume, also it sounded like it might have been a recording of an asian lady speaking another language. Had this happen twice recently from two unknown numbers.
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Anonymous

Posted on April 1, 2023
Caller type: Unknown
Location: Australia
Samsung warranty repair
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Anonymous

Posted on March 29, 2023
Caller type: Telemarketer
Location: Australia
Caller: Samsung loyalty program

Asked if my name was "my online username". I grilled them on why they were calling, and claimed discounts on next Samsung purchase. I asked to be removed from marketing calls, and they said they would. Let's see. I am hyper aware of scams after recent hacks on companies I am with. Not trusting this source, and Samsung customer service were not aware of these calls. Most likely a scam.
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Anonymous

Posted on March 17, 2023
Caller type: Unknown
Location: Australia
Samsung telemarketing. They eft a message offering discounts on Samsung products.
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Anonymous

Posted on February 28, 2023
Caller type: Call centre
Location: Australia
Caller: Said her name i was very busy so cannot recall

but said was from Samsung Care and had vouchers for me, my mobile is Samsung as is tablet, however still dubious so dhall block just in case . Said bad time and she asked if she could call me back I said next day preferably. But was wishing I answered few questions first to vlaim voucher.
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Anonymous

Posted on February 23, 2023
Caller type: Unknown
Location: Switzerland
Caller: Samsung Lo

Suspicious call, claiming to be Samsung Loyalty Program and offering discounts. Does not seem legit.
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Anonymous

Posted on February 14, 2023
Caller type: Telemarketer
Location: Australia
Caller: Samsung Loyalty Program (so the caller claims)

I didn't answer but received a voicemail invitation to join the Samsung Loyalty Program. Call was pre-recorded, heavy Asian accent and this, combined with poor audio from the source, made the recording hard to understand, even after multiple replays. Not the technical standard I expect from a reputable company such as Samsung. Possibly legit - let's see if they persist. Call received Feb 2023.
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Anonymous

Posted on November 4, 2022
Caller type: Unknown
Location: Australia
Caller: Samsung

Indian female voice, knew my name, called about a samsung loyalty discount voucher, likely a scam
0 found this comment helpful
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Anonymous

Posted on October 30, 2022
Caller type: Unknown
Location: Australia
Caller: Olive from Samsung Care

Asian female voice called at 7.15 am on a Sunday morning and left a voice mail saying she is returning a call from my phone but I have no recollection of ever calling them.

I do however remember having problems with my phone about a week ago (freezing when trying to use aps) and the software on phone prompted me to send the error message to Samsung.
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