Comments on (02) 8027 2000

100.00%
Spam Score
20 complaints this year, 146 total complaints

20 complaints this year, 146 total complaints

Comments on (02) 8027 2000


Bill

Posted on October 10, 2018
Caller type: Unknown
Location: Australia
Caller: Foreign accent female

Advised that they were from CitiBank and I had problems with a security breach on my credit card. I asked several questions regarding my card that Citi would know, she hung up. Another scam.
0 found this comment helpful
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RH

Posted on September 21, 2018
Caller type: Scam call
Location: Australia
I've just received a call from a bloke (heavy Indian accent) from the number (02) 8027 2000 claiming there is suspicious activity on my Citbank card and that he was going to cancel it and reissue a new one. He knew the final digits of my card and my home address which is very concerning. I contacted Citibank and was told there was no warning flags on my card. It sounds very much like a relatively sophisticated scam. Am now thinking I should cancel my card anyway, but Citibank says if there is any suspicious transaction I can challenge it with them anyway.
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Anonymous

Posted on September 17, 2018
Caller type: Nuisance call
Location: Australia
Caller: Supposedly Coles Credit card

So angry right now - had call on this number from vile woman who constantly interrupted me so I eventually hung up. Supposedly reporting suspicious activity on my card but couldn’t tell me what or from whom, then tried to claim they were calling every single Coles customer to advise their cards may have been hacked so they would cancel and reissue. Considering I’ve just had a new card recently this is particularly irritating, and extremely unlikely, however if it is legit then Coles must be going to lose a hell of a lot of business if they really are that unsecured
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Anonymous

Posted on September 14, 2018
Caller type: Unknown
Location: Australia
Totally scammy but really clever. They asked me to call the number on the back of my Coles MasterCard. So they obviously knew what type of card I’ve got. I called and the call centre person assured me that they haven’t called. They flag accounts when they call. So super clever, don’t answer!
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Another Citibank Customer

Posted on September 9, 2018
Caller type: Unknown
Location: Australia
Caller: Citibank Security

I ignored the call as I thought it was a telemarketer. They left a message that they were from Citibank Security. Tried to call back but the number was engaged. Called Citibank and the security section had actually tried to call me as a merchant had a data breach and my card details had been stolen. Seems that the account had not been used so no harm done; old card cancelled and a new one to be issued. Can't fault their service. Well done Citibank
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Anonymous

Posted on September 7, 2018
Caller type: Unknown
Location: Australia
This number keeps calling every night at the same time, when answer they hang up, call back you get a busy tone...
some comments say it’s Citibank but I have no idea and it’s very annoying
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Mike

Posted on September 5, 2018
Caller type: Scam call
Location: Australia
Caller: Allegedly Coles Mastercard

Definitely spam, the comments on this site that indicate it is a legitimate call, are also spam (incorrect). I have checked with the card issuer.
0 found this comment helpful
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Anonymous

Posted on August 20, 2018
Caller type: Unknown
Location: Australia
I have definitely been scammed of my credit card details but I'm not 100% sure about whether this number is a scam too. This number left a voice mail from "no-name-provided" bank requesting to speak to me about my credit card security. I had received 4 text messages from Coles MasterCard for the last two days providing me a SecureCode when I had not used my card at all. I've only just put two and two together so I called the official Coles MasterCard phone number to query it and yes it turns out that someone had tried to use my credit card twice in the last two days so I had my card blocked and am being sent a new one.
If you are concerned about your card's security call your Bank's OFFICIAL PHONE NUMBER, don't risk contacting the phone numbers left by this call and most definitely DON'T GIVE THEM the security code on the back of your card. When I called my bank they NEVER asked for that information to verify my card. 💳
0 found this comment helpful
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Anonymous

Posted on August 16, 2018
Caller type: Unknown
Location: Australia
Caller: Virgin Credit

I didn't answer the call and a message was left to ring back Virgin Credit using the number on the back of my card. After verifying me with security questions I had given them they informed me that there had been fraudulent activity on my credit card. They were cancelling the card and issuing a new one.
0 found this comment helpful
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Anonymous

Posted on August 16, 2018
Caller type: Unknown
Location: Australia
Said they were from Coles Mastercard and wanted to know if I had any high ranking officials in my family. it was a requirement for them to know as Citi bank has taken over Coles Mastercard. They called my mobile and then called my work to ask this.
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Anonymous

Posted on August 13, 2018
Caller type: Scam call
Location: Australia
Caller: (02) 8027 2000

Wanted to confirm details on my Coles Credit Card. Knew my name. Barely understandable due to a very heavy Indian accent . This call screams SCAM. I wouldn't trust the posts here saying the call is legitimate.
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Citibank customer

Posted on August 13, 2018
Caller type: Unknown
Location: Australia
Caller: (02) 8027 2000

I called Citibank's main number and it was indeed from their fraud dept. They put a block on my card due to suspicious activity and sent a new card out to me...it's real.
0 found this comment helpful
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Anonymous

Posted on August 13, 2018
Caller type: Company
Location: Australia
Caller: Virgin Money

request for info re cc application - legit call
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Andy

Posted on August 10, 2018
Caller type: Scam call
Location: Australia
Caller: (02) 8027 2000

Definitely a scam call trying to source personal credit details. Those suggesting it's legit, I hope you didn't provide too much info...
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Anonymous

Posted on August 6, 2018
Caller type: Unknown
Location: Australia
Left message saying to call virgin credit security about activity on my account funny as I have never heard of them or applied for a credit card. Rang the number that called me surprise not connected.. definitely a scam prob to get me to give out my information..
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Jw

Posted on August 5, 2018
Caller type: Scam call
Location: Australia
Caller: Indian chick

She knew my last 4 digits and address. But not my bank manager or branch I opened account. SCAM.
0 found this comment helpful
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Anonymous

Posted on August 3, 2018
Caller type: Unknown
Location: Australia
I have never ever seen a landline number beginning with 0041.... that should already ring the bell
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Magic

Posted on August 2, 2018
Caller type: Scam call
Location: Australia
Caller: (02) 8027 2000

SCAM -
a. they did not leave a message
b, I do not have a citibank card - diners club card - BoQ card - Coles Mastercard or Qantas card
I have put the number on a permanent block
0 found this comment helpful
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Anonymous

Posted on July 27, 2018
Caller type: Unknown
Location: Australia
It is NOT legitimate! I just confirmed this is a SCAM with my credit card company.
0 found this comment helpful
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Anonymous

Posted on July 27, 2018
Caller type: Unknown
Location: Australia
Claimed they were from Coles Credit Card. I just checked with Coles - the call is a SCAM!!! "Coles will never request unsolicited information by telephone"!!!
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